UZ Leuven was looking for a central reservation system to be able to book rooms based on certain criteria (location, size, facilities, ...) and this in combination with ordering catering & other services.
The tool also needed to be fully integrated with Exchange so that users could access these additional features directly from Outlook. IKANDA recommended Add-On Products' solutions for this purpose:
Resource Central for booking meeting rooms and additional services, Digital Sign Service for displaying the bookings on screens at the meeting rooms.
UZ Leuven wanted to add simultaneous booking of a room, catering or other services from the same tool. This is perfectly possible with the Resouce Central add-on with which you can add an order form. Via this customizable order form you can, among other things, order catering, pass on the number of people if this differs from the number of people in the Outlook invitation, pass on a new table arrangement or arrange additional matters such as ordering wifi codes or parking spaces.
Service providers receive the order forms automatically and can get started immediately or can create reports by day or location to combine orders.
Ikanda is a company with passion, drive and incredible customer service. With our hospital we joined forces with Ikanda for the meeting rooms (reservation and management). The contact with Nico and his team was good from the start: the installation of the system, the explanation and support during the implementation, the information sessions for the various user groups, the service afterwards and the cordiality and drive to solve problems (down to the last detail) are the company's strong points. It makes them a 'family business' where the customer is central. And that customer, they feel king.
A large part of the meeting rooms in UZ Leuven received a Room Booking Display with the software of Add-on. All information concerning the meetings booked from Microsoft Exchange or Office 365 is displayed on these screens: who organized the meeting, how long the meeting lasts, which meeting will follow, .....
Meetings can also be booked, extended or cancelled directly on the screen.
80 meeting rooms in the hospital of Leuven received their own Room Booking Screen.
Digital Sign Service has a built-in template editor where you can choose an existing layout but where you can also very easily create your own unique layouts. So the look of the screen can be completely customized to match the branding of the organization. You can also start choosing which functions you want to allow or what information you want to display. So you can decide whether you want to work with a check-in button or not; whether you show the next meetings, whether you show the subject of the meeting,...
Want more information about our smart office solutions, a demo or a quote? Contact us and we'll be happy to help.
