Municipality of Gouda was looking for a solution to reserve meeting rooms within Outlook combined with ordering catering & registering visitors to replace Topdesk. Gemeente Gouda was using Exchange 2016 (migration underway to Exchange 2019) and preferred an on-premise installation of the tool. IKANDA proposed Add-On - Resource Central.
A 6-12 month pilot was requested for 3 meeting rooms and this was meanwhile permanently extended to multiple meeting rooms.
Municipality of Gouda wanted to add simultaneous booking of a room, catering or other services from the same tool. This is perfectly possible with the Resouce Central add-on with which you can add an order form. Through this customizable order form you can, among other things: order catering, pass on the number of people if it differs from the number of people in the Outlook invitation, pass on a new table arrangement or arrange additional things such as ordering wifi codes or parking spaces.
Service providers receive the order forms automatically and can get started immediately or can create reports by day or location to combine orders.
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